services Related to Delivery services

Infrastructure & Application Management

IT Services in this Stream will have expertise in managing and operation of IT

hardware, software, communications, and/or application solutions, and the resources

required to plan for, develop, deliver, and support properly engineered IT services and

products to meet the needs of a business.

The scope of this Stream includes preparation for new or changed services, management

of the change process, and maintenance of regulatory, legal, and professional standards,

management of performance of systems and services in relation to their contribution to

business performance, and management of bought-in services including, for

Example,

Public network, virtual private network, and outsourced services. Typical examples of the

deliverables are service-level reporting, risk, and contingency planning.

Systems & Hardware Products

IT Services in this Stream work with products or solutions based on any vendor hardware and/or any vendor operating system software. The Systems & Hardware

Products Stream is comprised of four Sub-Streams:

Storage Systems

IT Specialists in this Sub-Stream will have expertise in one or more

storage system technology areas.

Examples:

disk, tape, optical,SAN, NAS, or storage software related to these technologies.

Examples:

The deliverables are building proof-of-concept solutions with

Storage system technology and architecting storage solutions to address

client requirements

.

Networking Systems

IT Specialists in this Sub-Stream will have expertise in one or more

Networking system technology areas.

Examples:

Routers, networking controllers, bridges, or networking software related to these technologies.

Examples

The deliverables are building proof-of concept solutions with networking system technology and architecting networking solutions to address client requirements.

Server

IT Services in this Sub-Stream will have expertise in one or more

server technologies, including different hardware architectures and

operating systems. Typical examples of the deliverables are building

proof-of-concept solutions with server system technology and

architecting server solutions to address client requirements.

Cross Systems

IT Services in this Sub-Stream will have expertise in two or more

servers, their operating system environments, and/or storage technologies

and their interrelationship and operation. Typical

Examples

The deliverables are building proof-of-concept solutions with server and storage system technology across multiple operating system environments, and architecting server and storage solutions across multiple operating system environments to address client requirements.

Software

IT Services in this Stream work with products or solutions based on any vendor

software or open source software products. Software products fall under five Sub-Streams:

Application Development Products

IT Specialists in this Sub-Stream will have expertise in one or more

application development products. Examples include mainstream

application development frameworks, such as those from IBM,

Microsoft, and Sun.

Examples

The deliverables are building proof-of-concept solutions with application development technology, architecting application development software solutions to address client requirements, and conducting solution assurance reviews to ensure proposed solutions meet client requirements.

Application & Integration Middleware

IT Services in this Sub-Stream will have expertise in one or more

Application and Integration Middleware (AIM)-based software product areas.

Examples

Mainstream AIM software, such as those from IBM, Microsoft, and Mercator.

Examples:

The deliverables are building proof-of-concept solutions with AIM technology across multiple operating system environments and AIM solutions to address client requirements.

Data Management

IT Specialists in this Sub-Stream will have expertise in one or more

Relational and non-relational data management-based software product

areas.

Examples include mainstream data management software, such as

those from Sqland Oracle.

Examples

The deliverables are building proof-of-concept solutions with data management technology and architecting data management solutions to address client requirements.

Content Management

IT Services in this Sub-Stream will have expertise in one or more areas of content management software. Content management software captures, stores, manages, integrates, and delivers all forms of digital content across a company￢ﾀﾙs entire value chain to create real business value. Content management systems and integrated processes provide the unified approach for managing multiple content types.

Examples

Mainstream content management software, such as those from IBM,

Microsoft, and Sun.

Examples

The deliverables are building proof-of-concept solutions with server and storage system technology across multiple operating system environments and architecting server and storage solutions across multiple operating system environments to address client requirements.

Portal and Collaboration

IT Services in this Sub-Stream will have expertise in one or more areas

of portal and collaboration software. Examples include mainstream portal and collaboration software, such as those from IBM and Microsoft.

Examples

The deliverables are building proof-of-concept solutions with portal and collaboration technology, architecting portal and collaboration software solutions to address client requirements, and conducting solution assurance reviews to ensure that proposed solutions meet client requirements.