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Package Implementation services

August 10, 2009
tags:
Package Implementation
Customer Relationship Management
Enterprise Resource Planning
Supply Chain Management
Customer Relationship Management
CRM is related to the customer oriented service. It should be implement issues in areas like customer retention, account management, campaign management or call center interactions. We help them devise strategies to increase revenue, productivity and customer satisfaction. These strategies are then brought to life by carefully choosing the right package solution, orchestrating a pinpoint execution, and providing post go-live support and end user training.
Example:
ECRM – electronic customer relation management , etc.
Enterprise Resource Planning
ERP is a help to the customer in automating the enterprise and speeds up transactions across the organization. These solutions are typically integrated with supply chain, e-Business, CRM applications etc.
We combine an integrated solutions approach, experienced project teams, offshore delivery, and strong technology practice
Example:
SAP ERP, etc.
Supply Chain Management
Supply Chain Management Practice offers end-to-end supply chain solutions that improve clients￯﾿ᄁ￯ᄒタ￯ᄒル business performance in tangible and measurable terms￯﾿ᄁ￯ᄒタ￯ᄒヤand not just through efficient deployment of information systems. Some of the constant challenges addressed by the SCM Practice relate to sustained customer satisfaction through improved response times, quality, and decreased costs.
Example:
PeopleSoft Enterprise
Siebel
JD Edwards EnterpriseOne
JD Edwards World
Hyperion
Oracle Fusion, etc.
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