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ITS and ITES

August 10, 2009
tags:
ITES, Information Technology Enabled Service:
It is defined as outsourcing of processes that can be enabled with information technology and covers diverse areas like finance, HR, administration, health care, telecommunication, manufacturing etc
ITS: Information technology Services:
Deployed in either the development or delivery of IT solutions, an IT Specialist is a service, support, sales or training professional able to bridge the gap between client concerns and technical challenges.
All things to do with computer hardware and software and activities involved in developing, sleeing and implementing them.

ITES: Information Technology enabled services

Activities like BPO, call center, Knowledge management etc, that uses IT to perform some services for their customers
primary Verticals ITES addresses
Voice based
Non Voice based
Document based, etc….
Objectives of ITES
ITES was formerly known as IndoNet.
The main objectives of ITES are :
Enabling business strategy
achieving an organization’s business goals
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