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July 31, 2009

In general solution is the act of problem of solving. In business point of view solution can be defined as follows,
A solution is a product, combination of products, services, or a mix of products and services that a vendor, service provider or value added reseller (VAR) will offer to their client. In virtually every case, a solution is provided to address the client’s specific business problem or other need.

For example, a solution provider may recommend a new multi-processor server as the solution for a client’s transaction processing. Similarly, an outside service provider may be engaged to provide routine maintenance and repair services for business computers. This service might be the solution for staffing limitations or other service overhead experienced by the client.

What is a problem?
Since solution is the act of problem solving, we should know about what is meant by a problem.
A problem is an obstacle which makes it difficult to achieve a desired goal, objective or purpose

How we can provide solution?
Here I am going to say about how we have to handle the problem. The problems may be simple or complex. There will be a single or multiple solutions. So we have to analyze the problem correctly to give the best solution. Here are some of the tips to solve the problem which are given below,

Focus on the solved state
Be clear about all your goals and objectives
Expand your definition of Define the Problem
Think of problem solving as a cover-the-bases activity
Draw pictures of the structure of the problem
Take the concept of cause with a grain of salt
Watch out for disconnects
Develop your own system for solving problems
Research the subject matter

Focus on the solved state:

Here there are two states namely problem state and solved state. We are trying to move from problem state to solved state which is known as the solution path. We have to give importance to the solved state. The solution provided by us may be efficient or inefficient. If it is efficient means there is no problem otherwise there will be a problem in future. So after providing the solution we should ask question among them.

How will I know the problem has been solved?
What will I accept as evidence?
What does the solved state look like?

Be clear about all your goals and objectives:
When we are going to solve the problem first of all we should understand the problem very clearly by asking several questions as follows,

What are we trying to achieve?
What are we trying to preserve?
What are we trying to avoid?
What are we trying to eliminate?

Expand your definition of Define the Problem
Perhaps the best-known step in the problem solving process is the one most people think of as the first step: Define the Problem. This is probably the most misunderstood and poorly executed step in the process. For many people, it means simply to provide a written definition or statement of the problem. There is much more to it than that. To define the problem state (or the solved state) means, at the very least, to do the following:
To establish boundaries; to delineate (Locate).
To give distinguishing characteristics; to differentiate (Isolate).
To state the nature of; to describe precisely (Articulate).
To state the meaning of; to provide a definition (Explicate).

Think of problem solving as a cover-the-bases activity:
We have to concentrate on several things when we are solving a problem. Here is a list of twelve bases to be covered or tasks that typically need tending to in the course of solving a problem:
Defining the problem state.
Specifying the solved state.
Modeling the structure of the problem.
Finding and fixing the cause of the problem.
Engineering a solution.
Settling on a course of action.
Reconciling restraints and constraints.
Obtaining support and consensus.
Preparing plans and schedules.
Taking action.
Assessing its effects and consequences.
Adjusting future actions as required
Draw pictures of the structure of the problem:
A picture or model of the elements and relationships in a problem situation will help you to more quickly and more completely grasp the situation and figure out what to do about it.

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